Returns & Exchanges
At System Of A Down Official, we want you to be fully satisfied with your merchandise; if your gear doesn't fit or meet your expectations, you can return it within 30 days of delivery. Items must be in their original, unwashed condition to be eligible for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Gear
Securely pack the items in their original packaging, ensuring all tags are attached and the packing slip is included inside the box.
- 3.Ship It Back
Affix the prepaid shipping label provided via the portal to your package and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our warehouse receives and inspects your return for quality compliance, we will process your refund to the original payment method within 7-10 business days.